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CA & Office Staff Training
date:
Wednesday 1st April 7:00pm-10:00pm AEST, Sunday 3rd May 5:00pm-8:00pm AEST
price:
$150 for Individuals, $200 for Full Clinic Staff
class size:
20
details:
With over 17 years on the front line Joely has the experience to teach you and your CAs everything you need to know to have your practice running like a watch.
Topics include:
- Clinic presentation
- Phone scripting
- Patient screening
- Patient communication
- Patient education
- Appointment Book management
- Inter-professional communication
- Intra-office communication
- How to minimise missed appointments
- How to simplify report and referral writing
